About Us

About us

Our services

We aim at delivering a first-class, tailor-made service to our customers to meet their need and expectations through permanent training, continuous improvements in ICT and, above all, loyalty and reliability.

On dealing with hundreds of cases of varied nature every year, we gained considerable expertise and knowledge on the practical and legal aspects of the many hazards that can afflict a carrier or transport operator in the complex and sophisticated shipping and transport industry of today.

Our staffers would perform most of the cargo and vessel survey work themselves. Whenever expert assistance is required to help to resolve a problem, we can rely on a well-established network of lawyers and experts of various disciplines who perform under our supervision and control.

These are some of the services and abilities we offer our various principals:
• Immediate assistance to masters, shipowners and charterers on P&I, FD&D and hull matters;
• Investigation, defence and handling of all categories of P&I, FD&D and hull claims;
• Marine and cargo surveys performed by own staff or appointed experts and surveyors;
• Repatriation and assistance with crewmember injury, illness or death including knowledge and cooperation with local medical facilities and professionals;
• Documentation and repatriation of stowaways and refugees by way of our diplomatic channels in Brazil and USA and close cooperation with key Correspondents in Latin America, Europe and Africa;
• Advice and assistance on dealings with local parties concerning fines, claims and disputes through our working relationship with harbour masters, customs, health and immigration authorities, agents and recovery agencies;
• Legal representation and assistance through our network of specialised lawyers performing under our monitoring and control;
• Provision of security to claimants and local authorities upon authorization and backing of our principals;
• Contingency plans for major casualties and conflict of interest;
• Recovery claims against third parties.

See more About Us and What We Do.

Main Office | Santos


Rua Itororó, 3 - 3rd floor
11010-071 - Santos, SP - Brazil

Telephone +55 13 4009 9550
proinde@proinde.com.br

Rio de janeiro


Av. Rio Branco, 45 - sala 2402
20009-003 - Rio de Janeiro, RJ - Brazil

Telephone  +55 21 2253 6145
proinde.rio@proinde.com.br

RECIFE


Av. Visconde de Jequitinhonha, 209 - sala 402 - 51021-190 - Recife, PE - Brazil

Telephone  +55 81 3328 6414
proinde.recife@proinde.com.br

MANAUS


Av. Dr. Theomario Pinto da Costa, 811 - sala 204 - 69050-055 - Manaus, AM - Brazil

Telephone  +55 92 3307-0653
proinde.manaus@proinde.com.br

VITORIA


Rua Professor Elpidio Pimentel, 320 sala 401 - 29065-060 – Vitoria, ES – Brazil

Telephone: +55 27 3337-1178
proinde.vitoria@proinde.com.br

SALVADOR


Rua Miguel Calmon, 19 - sala 702 - 40015-010 – Salvador, BA – Brazil

Telephone: +55 71 3242 3384
proinde.salvador@proinde.com.br