About us

About Us

What We Do

Since 1975, PROINDE has been a leading provider of maritime solutions, offering comprehensive services as P&I (Protection and Indemnity), H&M (Hull and Machinery), and FD&D (Freight, Detention, and Demurrage) correspondents and marine surveyors. With a strong foundation built on integrity, reliability, and expertise, we serve global mutual insurance associations, shipowners, and transport operations whose ships operate in Brazilian ports.

Our people-centric approach is at the core of our operations. We prioritise understanding and meeting the unique needs of each client, fostering lasting relationships based on trust and mutual respect. Our dedicated team delivers service-oriented solutions with professionalism and a practical mindset.

We offer a complete range of services, including:

• Incidents and claims management
• Casualty investigations
• Marine and cargo surveys
• Customised claim advisory and loss prevention advisory

As a solution-driven organisation, we provide tailored strategies to address complex maritime incidents and claims effectively. Our commitment extends to exposure mitigation and efficient resolution, ensuring our clients receive the best possible support.

Commitment to Ethics, ESG, and Data Privacy

At PROINDE, our core values of integrity, respect, sustainability, excellence, and client focus are the foundation of our commitment to ethical conduct, environmental stewardship, and responsible data handling. We adhere to the highest standards of legal and regulatory compliance, ensuring transparency and accountability in all our operations.

Our dedication to ethics is reflected in our strict adherence to our Code of Ethics and Business Conduct. We promote a culture of honesty, fairness, and anti-corruption, making decisions based on sound judgment and ethical considerations.

We embrace ESG Principles in our operations to minimise our environmental footprint and contribute positively to the communities we serve. This includes prioritising sustainable supplies, reducing waste and emissions, and supporting social and economic development initiatives.

Our commitment to data privacy is paramount. We protect the confidentiality and security of our clients’ information, adhering to the highest standards of data protection as outlined in our Privacy and Personal Data Protection Policy.

Engaging with the Maritime Community and Staying Informed

As founding members of the South American P&I Correspondents Association – SAPIC and active participants in associations such as the Associação Brasileira de Direito Marítimo – ABDM (Brazilian Association of Maritime Law), we remain engaged with the maritime community to continually enhance our services.

Learn more about Our History and subscribe to our newsletters by completing the form below. Stay informed with our practical guides, circulars, and newsletters.