Info

REPRESENTAÇÕES PROINDE LTDA.

Rua Itororó, 3 – 3° andar
11010-071 – Santos-SP – Brazil

Telephone +55 13 4009 9550

General email proinde@proinde.com.br


Ports covered:

  • Imbituba
  • Itajaí/Navegantes
  • Itapoá
  • Piaçaguera
  • Santos (Office location)
  • São Francisco do Sul
  • São Sebastião

Office Hours
Our offices are open Mondays to Fridays from 08:30 to 12:00 and from 14:00 to 18:00. Any matter requiring attention outside office hours should be communicated to our after-hours numbers.

In case of communication difficulties, please contact our Rio de Janeiro office.

After Office Hours
Carlos Augusto +55 13 997 971694
Mauricio Alves +55 13 997 506654
Ricardo Martins +55 13 997 626626
Rodrigo Nascimento +55 13 982 183965
Rogerio Martins +55 13 996 407097

Weekend Duty Officer
+55 13 996 639439

Time Zone
BRT (Brasilia Time) = UTC/GMT – 3 hours

CORRESPONDENTS FOR

  • Assuranceforeningen Gard (Gard P&I/Gard Hull)
  • Aurora P&I
  • British Marine
  • The Charterers P&I
  • China Shipowners Mutual Assurance Association (China P&I)
  • EF Marine
  • International Transport Intermediaries Club Ltd. (ITIC)
  • The Japan Ship Owners’ Mutual Protection & Indemnity Association (Japan P&I)
  • The Korea Shipowners’ Mutual Protection & Indemnity Association (Korea P&I Club)
  • The London Steamship Owners’ Mutual Insurance Association Ltd. (London Club)
  • Maritime Mutual Insurance Association (NZ) Limited (Maritime Mutual)
  • Meco Group
  • Noord Nederlandsche P&I Club (NNPC)
  • NorthStandard Ltd. (NorthStandard)
  • Sveriges Angfartygs Assurance Forening (Swedish Club)
  • The Steamship Mutual Underwriting Association (Bermuda) Ltd.
  • Through Transport Mutual Insurance Association Ltd. (TT Club)
  • Transmarine
  • True North
  • The United Kingdom Mutual Steam Ship Assurance Association (Bermuda) Ltd. (UK Club)
  • The West of England Ship Owners Mutual Insurance Association (Luxembourg)

Map

Our Staff

CARLOS AUGUSTO CABRAL

Management & Claims

| Director - Senior Claims Executive

Office: +55 13 4009 9551
Mobile: +55 13 997 971694

He started in the shipping business in 1969 as a boarding clerk in a traditional shipping agency owned by a British family in Santos, later managing the agency’s Claims Department until 1975, when he moved to Rio de Janeiro to start his career in P&I as an office manager of a correspondent firm in that port. In 1978, Carlos returned to Santos to take the same position at a competing firm, Proinde. He holds a Law degree and regularly participates in papers and debates with students. He deals with all types of claims, having attained extensive expertise over 50 years as a professional commercial correspondent dealing with pollution and high-profile casualties. He also assists our principals in their education and marketing strategies in the country.

Direct email: carlos.augusto@proinde.com.br

RICARDO MARTINS

Management & Claims

| Managing Director - Senior Claims Executive

Office: +55 13 4009 9552
Mobile: +55 13 997 626626

Following the company’s policy of recruiting staff at an early age, he was hired in 1987 as an apprentice and later worked as an in-house surveyor. After being trained as a correspondent in leading P&I clubs in Norway and England, he became a partner in 1995. A qualified container inspector, he completed a Law course and handles all types of P&I, H&M and FD&D claims. Ricardo is responsible for coordinating the company’s loss prevention initiatives and editor at large of our publications and this website.

Direct email: ricardo.martins@proinde.com.br

MAURICIO ALVES

Operations & Claims

| Operations Director - Senior Claims Executive

Office: +55 13 4009 9553
Mobile: +55 13 997 506654

Joined the company in 1993 after reading two years of Mechanical Engineering. Graduated in Business Administration and Law. Mauricio oversees the loss prevention exercises and retains particular expertise in the handling of personal injury cases. He was appointed partner in 2008.

Direct email: mauricio.alves@proinde.com.br

ROGERIO A. MARTINS

Operations & Claims

| Operations Manager - Claims Executive

Office: +55 13 4009 9555
Mobile: +55 13 99640 7097

Since 1995, when he joined as a cargo surveyor, Rogerio has handled a variety of cargo claims, particularly in the container and car trades, and assists the loss prevention staff. Rogerio is responsible for the company’s IT initiatives, including developing office databases and maintaining this website.

Direct email: rogerio.martins@proinde.com.br

RODRIGO NASCIMENTO

Operations & Claims

| Operations Manager - Claims Executive

Office: +55 13 4009 9554
Mobile: +55 13 98218 3965

Rodrigo holds a certificate in Ship Operations from Lloyd’s Maritime Academy, a degree in Logistics and a post-graduation in Maritime Law. After a few years of living in the UK, he returned to Brazil in 2009 and joined a shipping agency in Santos, where he worked as a Boarding Clerk and later as the Operations Manager prior to joining Proinde in 2017. He handles P&I claims and assists in managing the loss prevention services performed by the operations team.

Direct email: rodrigo.nascimento@proinde.com.br

ISABELA LIMA

Operations & Claims

| Operations Assistant

Office: +55 13 4009 9557
Mobile:

After graduating in Journalism, Isabela worked for a traditional shipping agency in Santos as an Import Assistant and lived for three years in Canada. She returned to Brazil in early 2019 to join Proinde, where she works in the operations department and supports the claims team.

Direct email: isabela.lima@proinde.com.br

RAFAELA SILVA

Finance & Human Resources

| Administrative and Financial Analyst

Office: +55 13 4009 9558
Mobile:

Rafaela has a degree in Business Administration and an MBA in Controllership and Finance. She worked for a major container shipping line before joining the company in early 2022 to manage the financial and accounting systems and assist in human resources routines.

Direct email: rafaela.silva@proinde.com.br

ISABELA POZTE MARTINS

Finance & Operations

| Secretarial Assistant

Office: +55 13 4009 9556
Mobile:

After living in the USA for a year studying English, Isabela graduated in Marketing and advertising and is currently taking a law. An accredited Loss Adjuster, she joined the company in 2020 and handles the billing systems, assists the claims team, and manages the company’s marketing initiatives and social media.

Direct email: isabela.martins@proinde.com.br

EDUARDO MARTINS

Operations

| Cargo & Draft Surveyor

Office: +55 13 4009 9550
Mobile:

Eduardo started his career in shipping at Proinde in 1994. After five years as a surveyor, he went to work for a number of local surveying and ship fumigation companies. In 2018, he returned to Proinde to help start the office in Barcarena, returning to the Santos office in 2020. He is a qualified surveyor and is taking an academic degree in port management.

SIMPSON KENNEDY ROCHA

Operations

| Cargo Surveyor

Office: +55 13 4009-9564
Mobile:

Simpson was born in Canada and joined the office in 1996 and, following a stint in the hotel industry, he returned to the firm in 2005 to join the loss prevention team dedicated to surveys on steel products and agricultural commodities.

CARLOS FERNANDES DANIEL

Operations

| Cargo & Draft Surveyor

Office: +55 13 4009 9550
Mobile:

A technical accountant graduate, Carlos worked for three years in a local engineering company as an Occupational Health and Safety Technician before joining the company in 2003 as a junior cargo surveyor. Following a spell as an independent surveyor between 2015 and 2020, he rejoined the company as a cargo and draft surveyor. He also manages the company’s OSH procedures and certifications.

DANIEL OLIVEIRA

Operations

| Cargo Surveyor

Office: +55 13 4009-9563
Mobile:

Daniel joined in 2010 following eight years of experience as a cargo loading controller and tally clerk in a major steel refinery port terminal. He conducts loss prevention surveys with the Operations team and is responsible for the company’s Internal Commission for the Prevention of Accidents (CIPA).

PAULO MAZZA

Operations

| Cargo Surveyor

Office: +55 13 4009 9550
Mobile:

Lawyer registered with the Brazilian Bar Association, Paulo has been part of the Loss Prevention department at Proinde since 2016, where he assists with cargo precautionary surveys.

ALEXIA CARDOSO

Administration

| Secretarial Assistant

Office: +55 13 4009 9550
Mobile:

Alexia joined Proinde as an apprentice in 2017. She assists in the office administration and manages company’s archiving systems.

FERNANDO DOMINGUES

Operations

| Cargo & Draft Surveyor

Office: +55 13 4009 9550
Mobile:

Fernando holds a degree in Foreign Trade and worked for ten years before joining Proinde in 2022 to assist with preventive surveys, currently studying Port Management.

CLAUDIO ALMEIDA

Operations

| Cargo Surveyor

Office: +55 13 4009 9550
Mobile:

Claudio is a logistics technician who worked as a quality inspector for ten years at a local cargo surveying company before joining Proinde’s loss prevention team in 2022.

TIAGO QUEIROZ

Operations

| Cargo Surveyor

Office: +55 13 4009 9550
Mobile:

An electronics technician with a degree in logistics, Tiago worked for nearly a decade as a tally clerk and inspector at the port terminal of a local steel mill before being recruited in 2023 to reinforce the loss prevention team.

ADRIANO ALMEIDA

Operations

| Cargo Surveyor

Office: +55 13 4009 9550
Mobile:

Adriano worked for major superintendent companies as cargo sampler and quality surveyor. He joined Proinde in 2024 to assist the loss prevention team on precautionary cargo surveys.

ALEXSANDER MARQUES

Operations

| Cargo & draft surveyor

Office: +55 13 4009 9550
Mobile:

After acquiring experience as a operations assistant and junior cargo inspector, Alexsander joined Proinde in 2024 as a cargo inspector and draft surveyor to assist the loss prevention staff.

LUIZ GUILHERME CORREIA

Operations

| Cargo & draft surveyor

Office: +55 13 4009 9550
Mobile:

Luiz Guilherme has previous experience working as a operations assistant in shipping agency and grain inspector before joint Proinde’s loss prevention department in 2024.

MATHEUS OLIVEIRA DIAS

Operations

| Cargo surveyor

Office: +55 13 4009 9550
Mobile:

After working for five years as a quality inspector for an international surveying company, Matheus joined the company in 2024 to assist with grain cargo inspections. He is studying port management and taking a law degree in a local university.

Rio Grande


Rua Barão de Cotegipe, 443 - Sala 610 - 96200-290 - Rio Grande/RS - Brazil

Telephone  +55 53 3233 1500
proinde.riogrande@proinde.com.br

Main Office | Santos


Rua Itororó, 3 - 3rd floor
11010-071 - Santos, SP - Brazil

Telephone +55 13 4009 9550
proinde@proinde.com.br

Rio de janeiro


Av. Rio Branco, 45 - sala 2402
20090-003 - Rio de Janeiro, RJ - Brazil

Telephone  +55 21 2253 6145
proinde.rio@proinde.com.br

VITORIA


Rua Professor Elpidio Pimentel, 320 sala 401 - 29065-060 – Vitoria, ES – Brazil

Telephone: +55 27 3337 1178
proinde.vitoria@proinde.com.br

SALVADOR


Rua Miguel Calmon, 19 - sala 702 - 40015-010 – Salvador, BA – Brazil

Telephone: +55 71 3242 3384
proinde.salvador@proinde.com.br

RECIFE


Av. Visconde de Jequitinhonha, 209 - sala 402 - 51021-190 - Recife, PE - Brazil

Telephone  +55 81 3328 6414
proinde.recife@proinde.com.br

Fortaleza


Rua Osvaldo Cruz, 01, Sala 1408
60125-150 – Fortaleza-CE – Brazil

Telephone  +55 85 3099 4068
proinde.fortaleza@proinde.com.br

Belém/VILA DO CONDE


Tv. Joaquim Furtado, Quadra 314, Lote 01, Sala 206 - 68447-000 – Barcarena, PA – Brazil

Telephone  +55 91 99393 4252
proinde.belem@proinde.com.br

MANAUS


Av. Dr. Theomario Pinto da Costa, 811 - sala 204 - 69050-055 - Manaus, AM - Brazil

Telephone  +55 92 3307-0653
proinde.manaus@proinde.com.br

SÃO LUIS/ITAQUI


Rua dos Azulões, Sala 111 - Edifício Office Tower - 65075-060 - São Luis, MA - Brazil

Telephone  +55 98 99101-2939
proinde.belem@proinde.com.br