Office: +55 13 4009 9551
Mobile: +55 13 997 971694

He began his career in the shipping business in 1969 as a boarding clerk at a traditional shipping agency owned by a British family in Santos. He later managed the agency’s claims department until 1975, when he moved to Rio de Janeiro to start his career in the P&I world as an office manager for a correspondent firm in that port. In 1978, Carlos returned to Santos to take on the same role at a competing firm, Proinde Santos, of which he became a senior partner in 1993. He holds a Law degree and regularly participates in papers and debates with students. With over 50 years of experience, he has developed extensive expertise in all types of casualties and claims. He also assists our principals with their education and marketing strategies in the country.

Direct email: carlos.augusto@proinde.com.br

Office: +55 13 4009 9552
Mobile: +55 13 997 626626

Following the firm’s policy of recruiting staff at an early age, he was hired by Proinde Santos in 1987 as an apprentice and subsequently received formal training and worked as an in-house container and cargo surveyor. After receiving training as correspondents in leading P&I clubs in Norway and England, he became a managing partner in 1995. A qualified container inspector, he completed a Law degree in 2005 and handles all types of P&I, H&M and FD&D claims. Ricardo is responsible for coordinating the company’s loss prevention initiatives and serves as the editor at large for our publications and this website.

Direct email: ricardo.martins@proinde.com.br

Office: +55 13 4009 9553
Mobile: +55 13 997 506654

Mauricio joined Proinde Santos in 1993 after studying Mechanical Engineering for two years. He holds degrees in Business Administration and Law. Mauricio oversees the loss prevention department and has particular expertise in managing people’s claims. He was appointed as a partner in 2008.

Direct email: mauricio.alves@proinde.com.br

Office: +55 13 4009 9555
Mobile: +55 13 99640 7097

Since joining Proinde Santos as a cargo surveyor in 1995, Rogerio has handled a variety of cargo claims, particularly in the container trade, and supports the loss prevention team. He is also the company’s Information Security Officer (ISO) and is responsible for the internal data security processes ensuring the safe and smooth operation of this website.

Direct email: rogerio.martins@proinde.com.br

Office: +55 13 4009 9557
Mobile:

After graduating in Journalism, Isabela worked for a prominent shipping agency in Santos as an Import Assistant and lived in Canada for three years. She returned to Brazil in early 2019 to join Proinde Santos, where she handles loss prevention initiatives and personal injury claims. She also provides support to the claims team.

Direct email: isabela.lima@proinde.com.br

Office: +55 13 4009 9556
Mobile:

After spending a year in the USA studying English, Isabela graduated in Marketing and Advertising and is currently undertaking a Law degree. A qualified Loss Adjuster, she joined Proinde Santos in 2020 and is responsible for handling the company’s billing systems, supporting senior claims handlers. Isabela oversees the company’s marketing initiatives and social media presence, while also serving as the company’s Data Protection Officer (DPO).

Direct email: isabela.martins@proinde.com.br

Office: +55 13 4009 9558
Mobile:

Vera joined Proinde in 2025, bringing a solid professional experience in accounting, tax, and Human Resources, particularly within the transportation and maritime sectors. She manages the company’s Human Resources department and provides assistance to the Accounting Department.

Direct email: vera.farias@proinde.com.br

Office: +55 13 4009 9550
Mobile:

Eduardo began his career in shipping at Proinde Santos in 1994. After five years as a surveyor, he went on to work for several local surveying and ship fumigation companies. In 2018, he returned to Proinde to help establish Proinde’s office in Barcarena, before returning to the Santos office in 2020. He is a qualified draft surveyor and is currently pursuing an academic degree in Port Management.

Office: +55 13 4009 9550
Mobile:

A technical accountant graduate, Carlos worked for three years in a local engineering company as an Occupational Health and Safety Technician before joining the company in 2003 as a junior cargo surveyor. Following a spell as an independent surveyor between 2015 and 2020, he rejoined the company as a cargo and draft surveyor. He also manages the company’s OHS procedures and certifications.

Office: +55 13 4009-9563
Mobile:

Daniel joined in 2010 following eight years of experience as a cargo loading controller and tally clerk in a major steel refinery port terminal. He conducts loss prevention surveys with the Operations team and is responsible for the company’s Internal Commission for the Prevention of Accidents (CIPA).

Office: +55 13 4009 9550
Mobile:

Alexia joined Proinde Santos as an apprentice in 2017. She provides support with office administratrion tasks and is responsible for managing the company’s archiving and document retention systems.

Office: +55 13 4009 9550
Mobile:

Claudio is a logistics technician who worked as a quality inspector for ten years at a local cargo surveying company before joining Proinde’s loss prevention team in 2022.

Office: +55 13 4009 9550
Mobile:

An electronics technician with a degree in logistics, Tiago worked for nearly a decade as a tally clerk and inspector at the port terminal of a local steel mill before being recruited in 2023 to reinforce the loss prevention team.

Office: +55 13 4009 9550
Mobile:

After acquiring experience as a operations assistant and junior cargo inspector, Alexsander joined Proinde in 2024 as a cargo inspector and draft surveyor to assist the loss prevention staff.

Office: +55 13 4009 9550
Mobile:

Luiz Guilherme has previous experience working as a operations assistant in shipping agency and grain inspector before joint Proinde’s loss prevention department in 2024.

Office: +55 13 4009 9558
Mobile:

Murillo started his professional career as an apprentice before joining the local headquarters of an international shipping line, where he worked in the commercial and documentation departments. He joined Proinde in 2023 as an assistant accounting analyst.